Privacy Policy

A Legal Disclaimer

Last Updated: 25/9/2024

Konnect FEST ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the **Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect
We may collect and hold the following types of personal information:

- Contact Information: Name, email address, phone number, postal address.
- Business Information: Business name, ABN, business type, and services offered.
- Event Information: Details of attendance, participation, and feedback at Konnect FEST events.
- Payment Information: Payment details when purchasing tickets, memberships, or services (processed via secure payment gateways).
- Website Usage Information: IP address, browser type, cookies, and browsing behavior on our website.

2. How We Collect Your Information
We collect personal information when you:

- Register for or attend Konnect FEST events.
- Interact with our website or social media platforms.
- Sign up for our newsletters or other communications and memberships.
- Contact us directly via email, phone, or in person.

3. Use of Personal Information
We use your personal information for purposes including:

- Organizing and managing Konnect FEST events.
- Providing updates on upcoming events and promotions.
- Enhancing your experience by offering tailored services.
- Processing payments for events or services.
- Responding to inquiries and providing customer support.

4. Disclosure of Personal Information
We do not sell or share your personal information for marketing purposes. However, we may disclose your personal information to:

- Event partners, sponsors, or service providers involved in the management of Konnect FEST.
- Third-party service providers that assist us in delivering our services, including payment processors and IT service providers.
- As required by law or in compliance with a legal obligation.

5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. However, no method of transmission over the Internet is entirely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. To request access or a correction, please contact us at the details below. We will respond to your request within a reasonable time.

7. Cookies and Website Analytics
We use cookies to collect information about your browsing behavior. This helps us improve the functionality of our website. You can manage your cookie preferences through your browser settings. We may also use website analytics tools to analyze traffic and improve user experience.

8. Third-Party Links
Our website and events may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these sites before providing any personal information.

9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the date of the latest revision.

10. Contact Us
If you have any questions, concerns, or complaints about how we handle your personal information or about this Privacy Policy, please contact us at:

Konnect FEST
Email: pinkhairedlady@konnectfest.com.au
Phone: 0412 758 440
Address: pinkhairedlady@konnectfest.com.au

We take privacy complaints seriously and will respond promptly in accordance with applicable law.